This Privacy Policy describes how Samasel (hereinafter referred to as “we, ” “us, ” or “our”) collects, uses, and shares personal information of users of our website, https://www.samasel.com (the “Site”).
1. Information We Collect
We collect several types of information from and about users of our Site, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, shipping address, billing address, phone number, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us directly.
- Non-Personal Information: This includes information that does not directly identify you, such as your IP address, browser type, operating system, referring URLs, and browsing behavior on our Site. We collect this information through cookies, web beacons, and other tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Fulfillment: To process and fulfill your orders, including shipping products and providing order updates.
- Customer Support: To respond to your inquiries, provide customer support, and resolve any issues you may have.
- Account Management: To create and manage your account, including sending you account-related notifications.
- Marketing Communications: To send you promotional emails, newsletters, and other marketing communications about our products and services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.
- Website Improvement: To analyze website usage and improve the functionality and user experience of our Site.
- Fraud Prevention: To detect and prevent fraudulent activities and ensure the security of our Site.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who assist us in operating our Site, processing payments, fulfilling orders, sending emails, and providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share information with our business partners to offer you joint products or services, or to provide you with targeted advertising.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties with your consent.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing behavior on our Site. Cookies are small data files that are stored on your device when you visit a website. We use cookies to:
- Personalize Your Experience: Remember your preferences and settings.
- Analyze Website Usage: Track how you use our Site and identify areas for improvement.
- Targeted Advertising: Display relevant ads to you on our Site and other websites.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using SSL encryption to protect your personal and payment information during transmission.
- Firewalls: Implementing firewalls to prevent unauthorized access to our servers.
- Access Controls: Limiting access to your information to authorized personnel only.
- Regular Security Audits: Conducting regular security audits to identify and address potential vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at support@samasel.com. We may require you to verify your identity before processing your request.
7. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@samasel.com, and we will take steps to delete the information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the “Last Updated” date at the top of this policy. Your continued use of our Site after the posting of changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Samasel
support@samasel.com
