Thank you for shopping at Samasel! This Shipping Policy outlines the terms and conditions related to the shipping of your orders.
1. Processing Time
Orders are typically processed within 1-3 business days. Processing time may vary depending on product availability and order volume. We do not process or ship orders on weekends or holidays.
2. Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on the weight of your order and the destination address. Delivery estimates are provided at checkout and are based on the shipping method selected.
Please note that delivery estimates are not guaranteed and may be affected by factors beyond our control, such as weather conditions, carrier delays, and customs processing.
3. Shipping Methods
We offer the following shipping methods:
The availability of shipping methods may vary depending on the destination address.
4. Shipping Destinations
We currently ship to the following countries: [List of Countries]. If your country is not listed, please contact us at support@samasel.com to inquire about shipping options.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website.
6. Customs, Duties, and Taxes
You are responsible for any customs duties, taxes, or other fees that may be imposed by your country’s customs authorities. These fees are not included in the purchase price or shipping charges.
We are not responsible for any delays caused by customs processing.
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your package is lost or stolen, please contact the carrier to file a claim. We will assist you in any way we can to resolve the issue.
8. Incorrect Shipping Address
It is your responsibility to provide a correct and complete shipping address. We are not responsible for packages that are delivered to an incorrect address due to an error on your part.
If you provide an incorrect shipping address, please contact us immediately at support@samasel.com. We will do our best to update the address before the package is shipped. However, we cannot guarantee that we will be able to make the change.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at support@samasel.com.
